Terms of Service
1. Acceptance and Agreement
1.1 Agreement to Terms
By accessing, browsing, or using Polrambora's services, websites, applications, or any related platforms (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations.
1.2 Capacity to Enter Agreement
You represent and warrant that you are at least 13 years of age and have the legal capacity to enter into this agreement. If you are under 18, you represent that you have obtained parental or guardian consent to use our Services.
1.3 Modifications to Terms
We reserve the right to modify these terms at any time. Material changes will be communicated through email or prominent notice on our platform. Continued use of our Services after such modifications constitutes acceptance of the updated terms.
2. Service Description and License
2.1 Service Overview
Polrambora provides creative services including but not limited to:
- Game development tools and resources
- Graphics design and digital art platforms
- Music composition and audio production services
- Web development and interactive experiences
- Creative collaboration and community features
2.2 License Grant
Subject to these terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal or commercial purposes as permitted. This license does not include the right to:
- Modify, copy, or create derivative works of our proprietary software
- Reverse engineer, decompile, or disassemble our applications
- Remove or alter any proprietary notices or labels
- Use our Services for any unlawful or prohibited purpose
- Sublicense, sell, or distribute access to our Services
2.3 Service Availability
We strive to maintain high service availability but do not guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will provide reasonable notice of planned maintenance when possible.
3. User Accounts and Responsibilities
3.1 Account Creation and Security
When creating an account, you must provide accurate, complete, and current information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Immediately notifying us of any unauthorized use
- Keeping your account information up to date
3.2 Account Suspension and Termination
We reserve the right to suspend or terminate your account at our discretion, with or without notice, for violations of these terms, illegal activities, or behavior that harms our community. You may terminate your account at any time through your account settings.
3.3 Data Backup and Recovery
While we implement backup procedures, you are responsible for maintaining your own backups of important data. We are not liable for data loss resulting from account termination, technical failures, or user error.
4. Content Policy and Intellectual Property
4.1 User-Generated Content
You retain ownership of content you create and upload to our Services. By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content as necessary to provide our Services. You represent that you have all necessary rights to grant this license.
4.2 Content Standards
All content must comply with our community standards:
- No illegal, harmful, or offensive material
- No copyright infringement or unauthorized use of third-party content
- No spam, malware, or malicious code
- No harassment, hate speech, or discriminatory content
- No false or misleading information
- No content that violates privacy rights of others
4.3 Intellectual Property Protection
We respect intellectual property rights and expect users to do the same. We will respond to valid DMCA takedown notices and may terminate accounts of repeat infringers. If you believe your intellectual property rights have been violated, please contact us with detailed information.
5. Prohibited Uses and Conduct
5.1 Prohibited Activities
You may not use our Services to:
- Engage in any unlawful activities or encourage others to do so
- Violate any international, federal, state, or local laws or regulations
- Infringe upon intellectual property rights of others
- Transmit viruses, malware, or other harmful code
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt our Services or servers
- Collect personal information about other users without consent
5.2 Community Conduct
When interacting with our community, you agree to:
- Treat other users with respect and courtesy
- Avoid harassment, bullying, or intimidation
- Respect diverse opinions and backgrounds
- Report inappropriate behavior to our moderation team
- Follow additional community guidelines specific to each platform
5.3 Commercial Use Restrictions
Commercial use of our Services is permitted within the scope of your subscription or license. However, you may not resell, redistribute, or create competing services using our platform without explicit written permission.
6. Payment Terms and Refunds
6.1 Subscription and Billing
Paid services are billed in advance on a recurring basis. By subscribing, you authorize us to charge your payment method for the applicable fees. Billing cycles, pricing, and payment terms are clearly displayed during the subscription process.
6.2 Refund Policy
We offer refunds under the following conditions:
- Requests made within 30 days of initial purchase
- Service failures or technical issues preventing normal use
- Billing errors or unauthorized charges
- Cancellation of services due to our policy violations
6.3 Price Changes
We reserve the right to modify pricing for our Services. Existing subscribers will receive 30 days' notice of price changes, and the new pricing will apply to subsequent billing cycles. You may cancel your subscription before the price change takes effect.
7. Disclaimers and Limitation of Liability
7.1 Service Disclaimers
Our Services are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:
- Merchantability and fitness for a particular purpose
- Non-infringement of third-party rights
- Uninterrupted or error-free operation
- Security or accuracy of data transmission
7.2 Limitation of Liability
To the maximum extent permitted by law, Polrambora shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our Services.
7.3 Maximum Liability
Our total liability to you for all claims arising from or relating to these terms or our Services shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.
8. Indemnification
You agree to indemnify, defend, and hold harmless Polrambora, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from:
- Your use or misuse of our Services
- Your violation of these terms or applicable laws
- Your infringement of third-party rights
- Content you submit or make available through our Services
- Your negligent or wrongful conduct
9. Dispute Resolution and Governing Law
9.1 Governing Law
These terms shall be governed by and construed in accordance with the laws of the jurisdiction where Polrambora is incorporated, without regard to conflict of law principles.
9.2 Dispute Resolution Process
Before initiating formal legal proceedings, parties agree to attempt resolution through:
- Direct negotiation between the parties
- Mediation through a mutually agreed mediator
- Binding arbitration if mediation fails
9.3 Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
10. General Provisions
10.1 Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
10.2 Entire Agreement
These terms constitute the entire agreement between you and Polrambora regarding the use of our Services and supersede all prior agreements and understandings.
10.3 Contact Information
For questions about these Terms of Service, please contact us:
Email: legal@polrambora.com
Address: Polrambora Legal Department
Creative Innovation Hub
Response Time: We will respond within 5-7 business days