Privacy Policy

1.1 Personal Information

We collect information you provide directly to us, including but not limited to:

• Full name and email address when creating an account
• Profile information including avatar, bio, and preferences
• Payment information processed through secure third-party providers
• Communication data when you contact our support team
• Content you create, upload, or share through our services

1.2 Automatically Collected Information

When you use our services, we automatically collect certain information:

• Device information including IP address, browser type, and operating system
• Usage data such as pages visited, time spent, and interaction patterns
• Location data (with your explicit consent)
• Cookies and similar tracking technologies data
• Log files and error reports for service improvement

1.3 Third-Party Information

We may receive information about you from third-party services when you connect your accounts, such as Discord, GitHub, or other social platforms. This information is subject to the privacy policies of those third-party services.

2.1 Service Provision

• Provide, maintain, and improve our creative services and platforms
• Process transactions and manage your account
• Deliver personalized content and recommendations
• Enable community features and user interactions

2.2 Communication and Support

• Send important service updates and security notifications
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Conduct surveys and gather feedback

2.3 Analytics and Improvement

• Analyze usage patterns to improve our services
• Conduct research and development for new features
• Monitor and prevent fraud, abuse, and security threats
• Ensure compliance with legal obligations

3.1 Service Providers

We share information with trusted third-party service providers who assist us in:

• Cloud hosting and data storage services
• Payment processing and financial services
• Email delivery and communication platforms
• Analytics and performance monitoring tools
• Customer support and help desk services

3.2 Legal Requirements

We may disclose your information when required by law, legal process, or government request, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or the public.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will provide notice before your information becomes subject to a different privacy policy.

4.1 Security Measures

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection and privacy practices
• Incident response procedures for security breaches

4.2 Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

5.1 Types of Cookies

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us analyze website usage and performance
• Functional Cookies: Remember your preferences and settings
• Targeting Cookies: Used for personalized advertising (with consent)

5.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our services. We provide a cookie preference center where you can manage your cookie settings.

6.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• Request information about how your data is processed

6.2 Correction and Deletion

• Correct inaccurate or incomplete personal information
• Request deletion of your personal information
• Object to processing of your personal information
• Restrict processing in certain circumstances

6.3 Consent Management

• Withdraw consent for data processing
• Opt-out of marketing communications
• Manage cookie preferences
• Control data sharing with third parties